CareLens Laundry Coach Support

We’re here to help you get the most out of every wash. If you can’t find an answer below, reach us directly at

Frequently asked questions

Does CareLens Laundry Coach work without internet?

Yes. The app is offline-first, so scanning, symbol lookup, and all features work without a connection.

What should I do if a label scan doesn’t match?

Use the tap-to-confirm palette to adjust the symbols manually. The app will update the care recipe instantly.

Can I export my garment library?

Currently you can export care tags as printable PDFs. Full library export is planned for a future release.

How do I delete my data?

Open the app’s settings and choose Reset App Data, or uninstall CareLens Laundry Coach. No data is stored outside your device.